{"id":1151,"date":"2023-02-24T12:08:25","date_gmt":"2023-02-24T12:08:25","guid":{"rendered":"https:\/\/dartcourierinc.com\/index.php\/track-form\/"},"modified":"2024-01-07T07:30:18","modified_gmt":"2024-01-07T07:30:18","slug":"track-form","status":"publish","type":"page","link":"https:\/\/dartcourierinc.com\/index.php\/track-form\/","title":{"rendered":"Track"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1151\" class=\"elementor elementor-1151\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3d72f894 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3d72f894\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3b51a96\" data-id=\"3b51a96\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dafb4e4 elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"dafb4e4\" data-element_type=\"widget\" data-widget_type=\"eael-adv-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div data-scroll-on-click=\"no\" data-scroll-speed=\"300\" id=\"eael-advance-tabs-dafb4e4\" class=\"eael-advance-tabs eael-tabs-horizontal eael-tab-auto-active  active-caret-on\" data-tabid=\"dafb4e4\">\n            <div class=\"eael-tabs-nav\">\n                <ul class=\"eael-tab-inline-icon\" role=\"tablist\">\n                                            <li id=\"by-tracking-number\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"by-tracking-number-tab\" aria-expanded=\"false\">\n                                                            <span class=\"eael-tab-title title-before-icon\" >By Tracking Number<\/span>                            \n                                                                <i class=\"fas fa-search-location\"><\/i>                                                            \n                            \n                                                    <\/li>\n                                            <li id=\"by-reference\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"by-reference-tab\" aria-expanded=\"false\">\n                                                            <span class=\"eael-tab-title title-before-icon\" >By Reference<\/span>                            \n                                                                <i class=\"icon icon-page_search\"><\/i>                                                            \n                            \n                                                    <\/li>\n                                    <\/ul>\n            <\/div>\n            \n            <div class=\"eael-tabs-content\">\n\t\t        \n                    <div id=\"by-tracking-number-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"by-tracking-number-tab\">\n\t\t\t\t        <p>[wpcargo_trackform]<\/p><div class=\"elementor-element elementor-element-c7323b5 elementor-widget elementor-widget-heading\" data-id=\"c7323b5\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h5 class=\"elementor-heading-title elementor-size-default\">RECENTLY TRACKED<\/h5><p>Log in or\u00a0Sign up\u00a0to view your recently tracked shipments.<\/p><\/div><\/div>                    <\/div>\n\t\t        \n                    <div id=\"by-reference-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"by-reference-tab\">\n\t\t\t\t        Enhance user experience with Advanced Tabs, allowing seamless content navigation. Organize information efficiently while keeping the interface clean and interactive. Perfect for FAQs, product details, or multi-section content.                    <\/div>\n\t\t                    <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d52ac75 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d52ac75\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-79eccde\" data-id=\"79eccde\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5fea79f elementor-widget elementor-widget-heading\" data-id=\"5fea79f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">QUICK QESTIONS\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3751cf elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"a3751cf\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-a3751cf\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"a3751cf\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"how-can-i-tracecheck-the-status-of-a-letterparcel\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1711\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">How can I trace\/check the status of a letter\/parcel?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1711\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"how-can-i-tracecheck-the-status-of-a-letterparcel\"><p>If your item does not have a tracking number, it means that your item is sent via Basic Mail. Basic Mail is not tracked nor traceable. If your item is sent via Registered Service, use our Track Item feature under Quick Tasks to get the status of your letter\/parcel. Alternatively, you can fill up an enquiry form which is obtainable at all post offices, attach the Registered Service receipt and present at our post office for us to follow up with the country of destination. It takes between 1 to 3 weeks for the country of destination to revert back to us.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-track-my-item-if-i-do-not-have-my-tracking-number\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1712\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can I track my item if I do not have my tracking number?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1712\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"can-i-track-my-item-if-i-do-not-have-my-tracking-number\"><p>We apologies that we will be unable to trace mails without a tracking number but you can also use your shipment reference number.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-long-does-it-take-what-are-the-rates-for-my-item-to-arrive-at-its-destination\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1713\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">How long does it take what are the rates for my item to arrive at its destination?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1713\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"how-long-does-it-take-what-are-the-rates-for-my-item-to-arrive-at-its-destination\"><p>Use our\u00a0Service Finder\u00a0to compare rates and delivery times of all our services and select one best suited for your needs. In addition, items may be subject to customs inspection which may in turn affect the delivery time.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-is-the-difference-between-basic-and-registered-mail\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1714\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">What is the difference between Basic and Registered mail?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1714\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"what-is-the-difference-between-basic-and-registered-mail\"><p>Unlike Basic mail, registered mail offers proof of delivery and limited tracking features. For overseas registered mail, we can check with the postal organisation of the item at its destination if the addressee confirms non\u2013receipt or request for proof of delivery. If an item is declared lost, we will provide compensation of up to S$68 per article or the declared value of the content, whichever is lower.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-do-i-know-the-status-of-my-registered-mail\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1715\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">How do I know the status of my registered mail?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1715\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"how-do-i-know-the-status-of-my-registered-mail\"><p>Use our Track Item feature under Quick Tasks to get the status of your letter\/parcel. For overseas registered mail,\u00a0 SingPost provides the scan status up to the despatch of the item from Singapore to overseas. Please note that as not all countries provide scan status or update the scan status, there may be no detailed scan movement of the item at its destination available<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-much-will-i-be-compensated-if-my-registered-mail-item-is-lost\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1716\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">How much will I be compensated if my registered mail item is lost?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1716\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"how-much-will-i-be-compensated-if-my-registered-mail-item-is-lost\"><p>The maximum liability of SingPost is limited to S$68.00 per article or the declared value of the content, whichever is lower. There will be no compensation for documents. You may purchase insurance offered by SingPost&#8217;s insurers, if required.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-happens-if-the-recipient-did-not-receive-my-smartpac\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1717\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">What happens if the Recipient did not receive my SmartPac?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1717\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"what-happens-if-the-recipient-did-not-receive-my-smartpac\"><p>Please quote the SmartPac delivery note&#8217;s number (e.g. SM000000001SG), date of posting, Sender&#8217;s and Recipient&#8217;s address and particulars via our enquiry form.\u00a0 We will investigate and revert to you on the outcome of our investigation. There is a possibility of the SmartPac being returned to the Sender if the Recipient&#8217;s address and\/or details are incorrect or incomplete.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-89fa63f\" data-id=\"89fa63f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e25fbdc elementor-widget elementor-widget-heading\" data-id=\"e25fbdc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">HELP WITH TRACKING YOUR PACKAGE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5e5e22 elementor-widget elementor-widget-text-editor\" data-id=\"b5e5e22\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our Customer Service team will answer any questions you may have about tracking your parcel. They can also explain any tracking statuses you\u2019re unsure of. You can contact them\u00a0<a href=\"https:\/\/dartcourierinc.com\/index.php\/contact\/\">here<\/a>. To try and save you some time, below are a few questions we\u2019re often asked about tracking packages. You might find a quick answer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-686f684 elementor-widget elementor-widget-heading\" data-id=\"686f684\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">EASIER TRACKING WITH NOTIFICATIONS COMING SOON<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a047435 elementor-widget elementor-widget-text-editor\" data-id=\"a047435\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Stop searching and let your shipment updates come to you. Just download our app and enable notifications. We\u2019ll then let you know every time the status of your shipment changes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f4f19cd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f4f19cd\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-10e3877\" data-id=\"10e3877\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-06b47cc elementor-widget elementor-widget-text-editor\" data-id=\"06b47cc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dart Courier Inc Less-than-Truckload (\u201cLTL\u201d) transportation services are offered by TFI International Inc., its affiliates or divisions (including without limitation TForce Freight), which are not affiliated with United Parcel Service, Inc. or any of its affiliates, subsidiaries, or related entities (\u201cDART\u201d). Dart Courier Inc assumes no liability in connection with DART COURIER Freight LTL transportation services or any other services offered or provided by TFI International Inc. or its affiliates, divisions, subsidiaries, or related entities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>[wpcargo_trackform]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-1151","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dartcourierinc.com\/index.php\/wp-json\/wp\/v2\/pages\/1151"}],"collection":[{"href":"https:\/\/dartcourierinc.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dartcourierinc.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dartcourierinc.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dartcourierinc.com\/index.php\/wp-json\/wp\/v2\/comments?post=1151"}],"version-history":[{"count":75,"href":"https:\/\/dartcourierinc.com\/index.php\/wp-json\/wp\/v2\/pages\/1151\/revisions"}],"predecessor-version":[{"id":1929,"href":"https:\/\/dartcourierinc.com\/index.php\/wp-json\/wp\/v2\/pages\/1151\/revisions\/1929"}],"wp:attachment":[{"href":"https:\/\/dartcourierinc.com\/index.php\/wp-json\/wp\/v2\/media?parent=1151"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}